My game is crashing, lagging, overheating, and other technical issues.

Sorry about your technical issues! First, please check if your issue/bug has already been reported by viewing our list of Known/Reported Issues & Bugs.

If your specific issue is not listed, please contact support and they will look into it for you.

Please provide the following when reporting a gameplay issue:

  • Username
  • Player ID number (on player info screen, shown below)
  • Device
  • Operating System
  • Description of the problem
  • Screenshots (if applicable)


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